Proctorio Screen Share Not Working

If you have a Mac, This issue may be caused by security permissions. Here is how you can edit permissions:

• Click the Apple menu
• Click System Preferences
• Click Security & Privacy
• Click the Privacy tab
• Click Screen Recording (Left options menu)
• Click the lock icon to make changes (you will need to enter your admin password)
• Click the checkbox next to the apps that you are having problems with (e.g., GoToMeeting, etc).
• Before the changes can take place, you need to restart the app, a notification window will ask you to do that also. Restart it and try again.

If you continue to experience technical issues, Proctorio offers 24/7 technical support to students via email [e-mail], or phone at [phone] or toll-free [phone].